Shipping & Returns

We at SAFIRA take utmost care in delivering your orders on time. We use reliable shipping methods to ensure that your purchase reaches you in a timely and secure manner.

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Kindly note that since each order has to be freshly handpainted, 7-10 days may be needed in order to paint the required designs subject to the order volume that we receive at that particular time. We always try our best to prepare and ship the orders as soon as possible!

 

Our shipping costs are calculated based on your location and the weight of the items you purchase. We deliver throughout India and also offer international shipping. Custom and import duties might have to be paid by the customer in their respective country. Once the order is dispatched you will receive an email with a tracking number which can be used to track your order on the shipping agent’s site.

 

All Products can be sent to you, i.e. directly to the recipient address. Please ensure to mention the correct delivery address with the pin code and the phone number in your order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or in case premises are locked. However, in various conditions beyond our control there could be delays. Please check the number of articles received at the time of delivery and in case of missing items please highlight via WhatsApp within 24 hours of receiving the parcel. If you have any questions please do not hesitate to contact us.